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  • Automotive
  • Product concept

Rivetline

Rivetline is an automotive workshop-management concept that brings vehicle visits, job progress, parts availability and technician coordination into one view.

Rivetline product concept in a branded setting

Project overview

Rivetline explores the administrative journey of a vehicle through a service workshop. Reception needs a clear view of arrivals and collection times, technicians need job context, the parts counter needs to understand reservations and managers need to coordinate bays and people. Four detailed concept screens connect these perspectives through shared job identifiers and status labels. The portfolio scope includes workflow design, workshop information architecture and an automotive visual identity.

The challenge

A workshop job depends on more than an available service bay. Customer approval, parts readiness and technician capacity can each affect when work moves forward. When these signals live in separate lists, a team can struggle to distinguish a job that is progressing from one that is waiting for a specific handoff.

  • Reception needs accurate job progress when answering customer questions.
  • Parts reservations and incoming deliveries need to stay connected to jobs.
  • Bay capacity and technician availability must be considered together.
  • Approval status needs to remain visible as work moves between stages.

Our solution

The proposed workspace connects a daily overview with job cards, a parts view and a bay schedule. The overview highlights arrivals and blockers, job cards organize work by stage, inventory records expose reservations and low stock, and the schedule connects jobs with bays and available staff. The interface focuses on coordination and record visibility rather than mechanical repair guidance.

  • An overview separates active work, parts delays and vehicles ready for collection.
  • A job board keeps ownership and approval context attached to each visit.
  • Parts tables connect available quantities with reservations and linked jobs.
  • A service-bay timeline supports planning alongside technician availability.
  • Twelve navigation destinations organize the wider workshop workflow.

Key features

  • Workshop overview

    Review arrivals, active work, parts delays and pickup readiness.

  • Service bookings

    A proposed booking area connects visit times with workshop capacity.

  • Vehicle records

    A planned vehicle directory keeps service context attached to each vehicle.

  • Job cards

    Track work stages, ownership, approvals and required parts in a shared job view.

  • Technician assignments

    See availability alongside the work that needs an owner.

  • Service bay planning

    Schedule jobs against named bays and visible time slots.

  • Parts inventory

    Review quantities, reservations and low-stock items at the parts counter.

  • Customer estimates

    A proposed estimate workflow connects expected work with customer approval.

  • Invoices

    A planned billing area keeps completed work connected to charges.

  • Customer context

    A proposed directory keeps contact and visit history discoverable.

  • Workshop reporting

    A planned reporting view supports reviewing workload and recurring delays.

  • Workspace settings

    A dedicated destination for workshop and team configuration.

Technology stack

    The results

    The concept defines four connected workshop administration views within a twelve-destination navigation. Its scenes place each screen at the relevant service location. The next validation step would ask workshop staff to identify a blocked job, locate its reserved parts and find an available bay and technician.

    • 4Designed workshop views

    • 12Navigation destinations

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