Intake studio
Inspect an instrument photograph beside intake details and customer notes.
Back to work
- Instrument repair
- Product concept
Luthessa
Luthessa brings instrument repair into a visual workspace built around the records, decisions and reviews that shape the work.
Project overview
Luthessa is a product design concept for instrument repair. Repair discussions need to connect the customer's request with the instrument's condition photographs and agreed work. The scope connects four activities: intake studio, work queue, condition review, return preparation. Each has a dedicated screen, with an instrument photograph with annotation tools and a compact repair queue establishing the visual direction. The work includes interface composition, proposed feature architecture and industry-specific showcase imagery.
The challenge
Repair discussions need to connect the customer's request with the instrument's condition photographs and agreed work. A useful workspace must preserve the connection between the original reference, the selected record and the discussion around a change. Showing more information alone would not resolve that handoff.
- Keep instrument records and intake photographs connected to the selected work.
- Make customer notes visible at the point where decisions are reviewed.
- Retain revision log and handover checklist through the handoff.
Our solution
The design starts with an instrument photograph with annotation tools and a compact repair queue. Inspect an instrument photograph beside intake details and customer notes. The remaining views separate exploration, coordination and review into layouts suited to their content. A walnut, warm ivory and muted teal palette gives the product its own visual identity, while selected-record panels keep details close to the working surface.
- Inspect an instrument photograph beside intake details and customer notes.
- Arrange instrument jobs on a workshop board with appointments and assigned makers.
- Annotate instrument details and compare intake photographs.
- Review administrative completion tasks, attachments and customer handover notes.
Key features
Inside the platform
Inside Luthessa
Four original instrument repair interface concepts. Records, technical values and depicted workflows are illustrative.
Technology stack
The results
The design establishes four distinct instrument repair views and a proposed set of twelve feature areas. The visual system prioritizes the working object and its context rather than repeated metric cards. A next validation would ask a practitioner to move from intake studio to return preparation, identify the selected record and retrieve the relevant revision log. These are design deliverables, not measured business outcomes.
4Specialized concept views
12Proposed feature areas
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